|The Logic of Failure|
author: Dietrich Dorner
list price: $19.00 USD
amazon price: $12.92 USD
Subtitle: Recognizing and avoiding error in complex situations.
I haven't read many great books for a while and so it was a real joy when I bought this one. An excellent book with many lessons in it and again, not based on speculation but on research, measurement, experimentation and analysis. From one of the studies: "the good participants made more decisions than the bad ones," "both the good and bad participants did not differ in the frequency with which they developed hypotheses," "the good participants differed from the bad ones however, in how often they tested their hypotheses."